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ü CONFIRMATION AND DEPOSIT POLICY FOR HOTEL BOOKING AND TOUR PACKAGES:
Prices in quotes are not final and are subject to availability. We will send an invoice/confirmation form showing the confirmed services with the final price. Attempt to confirm any request will be made only upon receipt of a deposit . Some products may require higher deposit amounts. Deposit will be charged only when services are confirmed as per initial request. If services and prices are confirmed as requested and the client cancels there will be a cancellation fee for the booking.
ü FINAL PAYMENT FOR TOUR PACKAGES:
Generally, final payment is due 30 days prior to date of departure. Bookings
within 45 days of departure are subject to immediate payment following
confirmation. All payments for bookings within 30 days of departure must be paid
by bank wire transfer , bank draft, cheque or cash at our office only. Our
office will advise when products require payment earlier. If a debit/ credit
card is submitted by the client we are not responsible for any bank overdraft
fees or any other charges that might be charged by your bank.
ü CHANGES AND CANCELLATIONS FOR TOUR PACKAGES:
For a confirmed booking any change after confirmation has a fee of INR 2000. If
the change results in a cancellation of previously confirmed services, then the
following cancellation penalties will apply. If cancellation is received in
writing by Jeet Travel at least 30 days prior to departure, a full refund will
be made, minus a 2000 administrative charge plus the applicable supplier
cancellation fees. For cancellations received within 30 days of departure a 50%
cancellation penalty will be imposed. No refunds will be made 7 days prior to
departure/Arrival. Some packages (Carnival, New Year's Eve) are non-refundable.
Different cancellation penalties may apply during holiday periods. Hotels,
airlines or other suppliers may have stricter cancellation penalties than those
described above. In those cases, the customer will pay the penalties the
suppliers impose to us. We strongly recommend that you purchase trip
cancellation insurance to cover such cancellation fees. Group bookings have
their own terms and conditions.
ü AIR TICKETS SPECIAL CONDITIONS:
Some airfares used for your tour itinerary may have to be ticketed by a date
before your final payment for your package is due. For those, we must receive
payment before we issue tickets.
ü ACCOMMODATIONS:
All hotel descriptions reflect the most updated information provided by the
property at time of printing. Jeet Travel cannot be held responsible for the
condition of accommodations. There may be charges applicable for some amenities
listed in these descriptions as free, and availability may vary by season. In
these instances, Jeet Travel is not responsible for any charges incurred by the
traveler in utilizing such amenities and client agrees not to make Jeet Travel
responsible for the availability and/or accessibility of any and all facilities
and services at time of stay. Client will notify any dissatisfaction with rooms
or hotel facilities with the hotel’s management during the passenger’s stay and
will not make Jeet Travel responsible for the dissatisfaction. Hotels, at times,
just like airlines, create overbooking conditions. In overbooking cases,
compensation and arranging accommodations in another hotel is the responsibility
of the hotel and passengers must negotiate all compensation with the hotel
during the stay and not make Jeet Travel responsible for any financial
compensation due to the overbooking situation.
ü CANCELLATION POLICY:
Holiday or New Year's deposits are non-refundable. Some tickets are
NON-REFUNDABLE after departure date and some fares are completely
NON-REFUNDABLE. Special cancellation rules apply during Holiday Season. All
cancellations must be in writing. Group reservations have their own Terms and
Conditions, which will be sent to you at time of booking.
ü REFUNDS:
Any claims for refunds must be made IN WRITING within 30 days of scheduled
departure. All negotiable vouchers and/or air tickets must accompany the claim.
No refunds will be made for features included in our itineraries that travelers
chose not to take part in. No refunds will be made for missing transfers or
sightseeing tours due to changes or delays in airline schedules. Jeet Travel
will not refund any money for changes in travel arrangements made by the
traveler after the departure date. Any service issue affecting the quality of
the guest's hotel stay must be addressed directly with the hotel's management at
the time the issue arises since refunds cannot be given for such inconveniences.
We cannot control what properties charge at any time and therefore cannot
guarantee our fares will always be lower. There are no refunds for perceived
overcharges. No guarantees or warranties, express or implied, are made that the
tour package will meet all of the traveler's expectations. Airlines and hotels
occasionally create overbooked conditions. These entities will compensate
passengers affected by over bookings. Our agency cannot be held responsible for
these situations and will not refund moneys for such situations since they are
beyond our control. Passengers need to present and resolve their compensation
issues to the hotel or airline directly at the time the situation arises.
ü CHOICE OF LAW AND VENUE:
All questions of law in any action based upon any claim of breach of this
agreement shall be determined in accordance with the laws of the Government of
India as existing at the time of such action. Any action brought by either party
based on any claim arising under or as a result of this contract or based on the
tour package of which it is a part, shall be brought in a court of competent
jurisdiction in Amritsar, Punjab, India.
ü NOT INCLUDED:
Airport departure or entry taxes not included in ticket taxes. Passengers must pay in cash on location. Documentation: All travel documents are the responsibility of the passenger. A valid passport is required with valid visa of the destination countries wherever required.
- Additional expenses such as laundry, alcoholic beverages (except when included), excess baggage charges, baggage insurance, meals (except as indicated in itineraries) or items of a personal nature. Hotel bellmen and chambermaid service. Tips and gratuities of any kind.
ü RESPONSIBILITY:
Jeet Travel, 3, Deep Complex, 1nd Floor , Court Road, Amritsar- 143001, Punjab,
acts only as agents for the passenger in regards to travel, whether by air,
rail, automobile, bus, van, car, plane, boat, or any other conveyance, and
assumes no liability for injury, damage, loss, accident, delay or irregularity,
which may be caused due to defect in any vehicle, acts of God, war, riots, or
for any company or person involved in conveying the passenger or in carrying out
arrangements of the tour. We cannot accept any responsibility for losses or
additional expenses due to delay or changes in schedules or other causes such as
strikes. All such losses will be the responsibility of the passenger. The right
is reserved to make minor adjustments in the itinerary. The right is reserved to
cancel any tour prior to departure, in which case a full refund will constitute
a full settlement of all liability. Jeet Travel is not responsible for any lost
or damaged luggage before, during or after the tour program. The right is
reserved to decline, to accept, or retain any passenger as a member of the tour
program. The issuance of vouchers or tickets shall be deemed to be consent to
the above conditions. The airline concerned is not to be held liable for any
act, omission, or event during the time passenger are not on board their craft.
The services of any IATA or ARC carrier may be used in conjunction with these
tours. The passenger's tickets when issued shall constitute the sole contract
between the airlines and the purchaser and/or passenger. All rates published in
any venue are based on exchange rates and tariffs and are subject to change. All
taxes, gratuities and porterage charges are subject to deletions, additions or
changes without notice. These items are not covered under the control of Jeet
Travel, since changes in Government regulations and labor agreements cannot
always be anticipated in advance. Jeet Travel is not responsible for any changes
initiated by the passenger after departure.
(Terms and conditions are subject to change without notice)
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